Privacy Policy

1. Information We Collect

dremejili collects personal information that is necessary to provide you with a safe, secure, and compliant gaming experience. The categories of personal information we collect include:

1.1 Identity Information

• Full legal name as it appears on your government-issued identification;
• Date of birth (to verify you are 21 years of age or older);
• Nationality and country of residence;
• Government-issued identification number (e.g., Philippine National ID, passport, driver's licence).

1.2 Contact Information

• Email address;
• Mobile phone number;
• Residential address, including barangay, city or municipality, province, and postal code.

1.3 Financial Information

• Payment method details (e.g., GCash account number, PayMaya account, BPI or BDO bank account details, Metrobank account details);
• Transaction history, including deposits, withdrawals, and wager records;
• Source of funds documentation where required for KYC compliance.

1.4 Technical and Usage Information

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session data, including login times, pages visited, and game activity;
• Cookies and similar tracking technologies (see Section 6).

1.5 Communications

• Records of your communications with dremejili customer support;
• Feedback, complaints, and survey responses submitted to dremejili.

2. How We Collect Your Information

dremejili collects your personal information through the following means:

• Direct collection: Information you provide when registering an Account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the dremejili Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Information received from payment processors, identity verification providers, fraud prevention services, and regulatory authorities where permitted by law.

3. How We Use Your Information

dremejili uses your personal information for the following purposes:

• To create, manage, and maintain your dremejili Account;
• To verify your identity and age in compliance with KYC requirements and Philippine regulations;
• To process deposits, withdrawals, and other financial transactions;
• To provide customer support and respond to your enquiries and complaints;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To comply with our legal and regulatory obligations, including reporting requirements under Philippine law;
• To personalise your experience on the dremejili Platform and provide relevant promotions and offers;
• To send you service-related communications, including account notifications, security alerts, and policy updates;
• To improve the dremejili Platform through analysis of usage patterns and player feedback;
• To enforce our Terms & Conditions and other platform policies.

dremejili will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

dremejili processes your personal information on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including Account management and transaction processing;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements;
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improvement of our services, where such interests are not overridden by your rights;
• Consent: Processing based on your explicit consent, such as for marketing communications, where consent is required by law.

5. Disclosure of Your Information

dremejili may disclose your personal information to the following categories of recipients:

5.1 Service Providers

dremejili engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on dremejili's instructions and in accordance with applicable data protection law.

5.2 Regulatory and Law Enforcement Authorities

dremejili may disclose your personal information to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering legislation and gaming regulations.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of dremejili's business, your personal information may be transferred to the relevant successor entity. You will be notified of any such transfer and the applicable privacy terms.

5.4 No Sale of Personal Data

dremejili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is necessary for the purposes described in this Policy.

6. Cookies and Tracking Technologies

dremejili uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

6.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics cookies: Used to collect anonymised data about how players use the Platform, helping us improve performance and user experience.
• Marketing cookies: Used to deliver relevant promotions and offers based on your activity on the Platform, where you have consented to such use.

6.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dremejili Platform. Continued use of the Platform without changing your cookie settings constitutes your acceptance of our use of cookies as described in this Policy.

7. Data Retention

dremejili retains your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. Specific retention periods include:

• Account and identity information: retained for the duration of your Account and for a minimum of five (5) years following Account closure, in accordance with Philippine AML regulations;
• Transaction records: retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications: retained for a minimum of two (2) years from the date of the communication;
• Technical and usage data: retained for up to twelve (12) months from collection, unless required for longer periods for security or legal purposes.

When your personal information is no longer required, dremejili will securely delete or anonymise it in accordance with our data disposal procedures.

8. Data Security

dremejili implements appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Strict access controls limiting data access to authorised personnel on a need-to-know basis;
• Regular security assessments and penetration testing of the dremejili Platform;
• Employee training on data protection and information security practices.

While dremejili takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your dremejili Account credentials and for notifying us immediately of any suspected unauthorised access.

9. Your Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal information held by dremejili:

• Right to be informed: The right to be informed of how your personal data is being processed;
• Right of access: The right to obtain a copy of the personal data dremejili holds about you;
• Right to rectification: The right to have inaccurate or incomplete personal data corrected;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact dremejili's support team. We will respond to all verified requests within thirty (30) days in accordance with applicable law.

10. Children and Minors

The dremejili Platform is strictly intended for persons aged 21 years and above. dremejili does not knowingly collect personal information from persons under the age of 21. If we become aware that personal information has been collected from a person under 21, we will immediately close the associated Account and delete the relevant data.

If you believe that a minor has registered an Account on dremejili, please contact our support team immediately so that we can take appropriate action.

11. International Data Transfers

dremejili's primary operations are based in the Philippines. Where it is necessary to transfer your personal information to service providers or partners located outside the Philippines, dremejili will ensure that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission.

Such safeguards may include contractual clauses requiring the recipient to maintain data protection standards equivalent to those applicable in the Philippines, or reliance on the recipient's participation in a recognised data protection framework.

12. Third-Party Links

The dremejili Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the dremejili Platform and does not cover the data practices of any third-party websites. dremejili is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

dremejili reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on the dremejili Platform with an updated "Last Updated" date. Where changes are material, dremejili will notify registered players by email or through a prominent notice on the Platform. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how dremejili protects your personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or dremejili's data practices, please contact our Data Protection Officer or customer support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may reach dremejili's support team at: [email protected]

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have not been respected. For more information, visit the NPC's official resources.